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Assister Training August 29, 2024

Assister Training: August 29th from 9:00am – 2:30pm at the Waterbury State Office Complex.

If you have a staff member who would like to attend, please send Julie Parker the staff member's name and email address before August 15th.

This training is for Blueprint Staff only and recommended for CHT folks, especially in more rural areas of your HSA or in HSA that do not have any Assisters. For example, the hospital may have some in Patient Financial Services but a town 30 miles away have none and could benefit from this training. Ideally, CHT members could learn how to support patients as re-enrollment is coming up.

For more information about the training read below: 

An Assister is a person trained to educate and provide enrollment assistance to individuals and families through the Department of Vermont Health Access.   

Here are some benefits of being an Assister: 

1. The ability to help customers apply for a range of healthcare programs thus reducing the number of customers without health insurance.

2.  The ability to complete online applications for Qualified Health Plans (QHP), Medicaid for Children and Adults (MCA), and Medicaid for the Aged, Blind, and Disabled (MABD).

3.  Receive ongoing technical support via a dedicated Assister hotline, a dedicated Assister email inbox, access to the Assister Resource Center (for training, polices, procedures, and forms), and weekly engagement with the Assister Program via a newsletter and webinars.

During the initial training, Assisters will learn how to screen customers for Qualified Health Plans (QHP), Medicaid for Children and Adults (MCA), Medicaid for the Aged, Blind, and Disabled (MABD), and the Immigrant Health Insurance Plan (IHIP). Assisters are supported by the Assiter Program team and are continually kept up to date on the changes in the health insurance market. Assisters must renew certification annually through three paths to recertification: a series of webinars, attending webinar training sessions via the Assister Resource Center, and an in-person conference held in late September.